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General Requests

General Service Request

A general, catch-all request service for anything that does not fit Complaints, Feedback, or Issue Reports. Clearly describe what you need from Council.

Typically processed within 14 calendar days

How it works

Describe your request as clearly as possible so it can be routed to the right team.

What you'll need

  • A clear description of your request
  • Location, where relevant (optional)
  • Supporting attachments, where relevant (optional)
  • Contact details so Council can respond

Emergency Contacts (24/7)

Report an Emergency