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Complaints & Grievances

File a Complaint

Use this service to formally raise a complaint with Kuje Area Council — about a public service, staff conduct, sanitation, noise, security, utilities, or another concern. Every complaint receives a reference number and is tracked through to resolution.

Typically processed within 10 calendar days

How it works

Describe what happened, when and where, and provide any evidence you have. Council will review your complaint and respond through this system.

What you'll need

  • A clear description of the complaint
  • Location where the issue occurred (optional)
  • Supporting evidence (photos, documents) (optional)
  • Contact details so Council can respond

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